The new job, more training courses and a Starbucks name
Bank Holiday Monday and seeing as I haven’t written much in the way of personal posts recently, I thought I’d jot a few lines down about the new job, more training courses and a Starbucks name.
It’s just coming up for 12.30pm and I’m sat indoors doing very little. I made the mistake of forgetting that it was a bank holiday and was therefore up and out of the door at just gone 7am for my morning coffee.
Because of the bank holiday, Costa wasn’t open as they were working Sunday hours, so I opted for Starbucks instead.
Me: Large skinny latte to drink in, please.
Starbucks Barista: No problem. What’s your name, please?
Starbucks Barista: That’ll be ready at the end for you.
At least I now have a Starbucks name.The weekend - despite being a day longer - has flown by and I really should be packing getting ready to go away for the week. No, not to the North West to visit Mrs DannyUK, unfortunately.
The weekend - despite being a day longer - has flown by and I really should be packing getting ready to go away for the week. No, not to the North West to visit Mrs DannyUK, unfortunately.
I’m on a training course for work for the next few weeks,
After getting my CeMAP qualifications at the end of last year, I had thought that my studies were finished for the time being. How wrong I was. After joining my new company two weeks ago I’ve spent that time shadowing colleagues as I am not allowed to see customers until I complete this course.
That’s meant that the past fortnight has - at times - been quite dull. Watching colleagues interact with customers is fine, and something that I’ve been keen to do as you often pick up more from live customers than in roleplays. But having to sit there and try not to say too much can be incredibly difficult.
I’ve also joined at an odd time in terms of the bespoke software the company uses. As of tomorrow, the company is upgrading their system to the latest version of the software that they use. Rather than a cosmetic change it has had a massive overhaul, so everything that I saw on the office side when I was shadowing is changing.
The course takes place in Dartford. That means crossing the Dartford Bridge every day to get there, which in turn probably means massive delays and traffic queues, as is so often the case on the bridge in rush hour.
Because of that, I asked if I could be given a hotel room. I didn’t know if they would agree to it as door-to-door would normally be no more than a 40-minute drive, though I know it could be double that in the mornings.
Thankfully they agreed to book a hotel, though bizarrely they chose one in Brentwood which is just 20 minutes or so away from home and - annoyingly - still leaves me having to cross the bridge every morning.
I questioned this, asking whether it would be better to get a hotel in Dartford, but was told that this was the hotel they used for everyone. Oh well. I have the choice of going to the hotel or staying at home, but my manager has said that I should stay at the hotel so that I can at least get to know the others on the course and do any homework together.
As of June, I should (hopefully) be ready to start seeing customers on my own which is when the job starts becoming far more interesting.